Smooth Workspace for Everybody: Our Recipe…

For their fans, smoothies are their daily portion of health and fitness and even make them happy, because they can be made without specific cooking skills and combine the properties and benefits of their ingredients into a balanced and effective mixture. What are the ingredients of a workspace solution that leads to happy end users, a happy IT department and a happy company alike?

smoothie

In many organizations, the happiness and fitness or productivity of end users, the IT department and the entire company are rather clouded, since work styles have undergone radical changes. While in the past administrators provisioned the required applications for their users on an in-house server within the company’s own data center, today’s provisioning and sourcing models are increasingly based on web or SaaS applications. Companies use at least ten and very often many more external SaaS applications, which results in a high degree of complexity for both the users and the IT staff. Users are challenged to memorize various passwords, user IDs and web addresses; the IT staff, on the other hand, must master environments where both personal and business applications are used for business purposes – quite an unhappy situation, since they lack a transparent overview of assets and licenses, which in turn limits their cost control possibilities or makes such control even impossible.

Our Recipe…. Ingredients for the Smooth Workspace
MyWorkspace provides the recipe for the happiness- and productivity-inducing workspace. The solution consists of a combination of the following “ingredients”:

  1. For the end users
    • One single password for everything; automatic and secure log-in to all business applications;
    • No more URL madness; company favorites for easy access to applications;
    • Everywhere access to workspace; company access from anywhere and at any time.
  2. For the IT staff
    • Higher security levels; automated on- and off-boarding processes for employees;
    • Highly granular access; role-based access control for business applications, data and IDs
    • Compliance management and audit of security requirements for employees and IT staff.
  3. For the company
    • Continued use of existing systems; use and enhancement of existing infrastructures to integrate SaaS and web applications;
    • Easy integration of all application types; SaaS, web and legacy applications can be added with one click.
    • Cost optimization; management and optimization of subscriptions for SaaS and web applications.

The clouds will soon be lifted, and the mood will brighten considerably once the many app clouds above people’s heads are removed to make way for the sun to come through and each user works with his or her personal cloud only.

Have our ingredients whet your appetite for the smooth workspace? Then have a look at our recipe in more detail: MyWorkspace by Matrix42. The device-independent workspace of the future.

Would you like to have a smoothies? No problem – click here for lots of smart recipes.

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Weekly Feature Update – CW16/2016

The MyWorkspace team is pleased to announce the launch of the following new features and platform changes:

  • Welcome Slack
    Together with the Slack team we were able to integrate Slack as a supported application into MyWorkspace. This allows everybody to connect the awesome Slack service into your existing identity infrastructure within seconds.
  • Amazon Web Services Partnership
    MyWorkspace supports the Amazon Web Services identity infrastructure out of the box. Implementing a federation between your existing on-premise infrastructure and AWS is a breeze. Together with Amazon Web Services this is the first step in our new partnership – http://aws.amazon.com/iam/partners/
  • Smart App Creation
    The new Smart App Creation feature allows to create new applications just with a drag and drop operation of the target URL. This integrates a new application into MyWorkspace and downloads all required meta information automatically.
  • Embed your Workspace 
    Sometimes you are owning a central place to be in your company. In that case MyWorkspace as an embedded resource makes it easy to become a seamless part of your existing intranet page. All platforms are supported, e.g. Sharepoint, Typo3 or WordPress. Test the integration right here in your MyWorkspace tenant.

It has been crafted to reflect what our users told us they need and it also builds upon new technology capable of addressing future needs.

Interested in the new capabilities?
Try the new features today by simply logging into your MyWorkspace instance. All features are active and usable instantly.

Any questions, wishes or ideas? Try our ideas portal, check out our knowledge base or drop a mail to support@matrix42.com.

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Weekly Feature Update – CW15/2016

The MyWorkspace team is pleased to announce the launch of the following new features and platform changes:

  • Custom oAuth2 Application
    Every oAuth2 Service Provider can be integrated in MyWorkspace as a custom application. This is the most simplest way to integrate your own homegrown applications into the identity and access management infrastructure of MyWorkspace.
  • Remote Desktop Gateway Improvements
    The MyWorkspace Remote Desktop Gateway  enables end user to access their desktops and remote application from every where at every time. The latest updates improving the performance and experience in Internet Explorer 11 and Firefox. Please  follow this step-by-step guide to update your remote desktop gateway

It has been crafted to reflect what our users told us they need and it also builds upon new technology capable of addressing future needs.

Interested in the new capabilities?
Try the new features today by simply logging into your MyWorkspace instance. All features are active and usable instantly.

Any questions, wishes or ideas? Try our ideas portal, check out our knowledge base or drop a mail to support@matrix42.com.

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Workspace Boosters

Motivation Concept - Boost Button

Press the boost button – what a workspace aggregator should do for you!

While “workout boosters” with impressive names are much talked about in sporting circles, they are mostly ineffective; “workspace boosters”, on the other hand, are real winners. And why would you need such “workspace booster”? The answer is simple: to help you master the transformation of the modern workplace into the workspace, cost-efficiently and with quite some productivity gains.

Obviously, the workplace 4.0 era has already been initiated, and it is characterized by variety and multiplicity:

  1. Multiple devices – People work with traditional PCs as well as laptops and mobile devices Already today, the average employee uses at least three devices and works in a multi-device environment.
  2. Multiple applications – People work with any kind of applications, from traditional, physically installed applications to SaaS apps and mobile applications, with web and SaaS applications enjoying particularly high growth rates.
  3. Multiple data containers – Data are stored locally, on an in-house server or in cloud solutions such as Dropbox.
  4. Multiple identities – Each application requires an account with respective log-in credentials. Employees must memorize multiple user log-in names as well as related web addresses, a trend that has been labelled “URL madness” by American analysts.
  5. Multiple work contexts – The relevance of context-based links between apps, data, information, services and identities is increasing.

In short: Workstyles and workplaces are changing rapidly; analyst firm Gartner uses the term workspace aggregation to describe this development. Managing these new work environments is a rather time-consuming and complex task, unless user organizations leverage a “workspace booster” or workspace aggregation solution. Now, what functionality should such workspace aggregator provide and how can users benefit from such solution?

Gartner has defined five workspace aggregator criteria; core capabilities include the following:

  1. Application delivery – the ability to orchestrate provisioning and de-provisioning of mobile, PC and web applications;
  2. Data – the secure delivery of data (both personal and business data);
  3. Management – management of the application life cycle, metering and monitoring features;
  4. Security – provision of context-aware security;
  5. User experience – a superior user experience through the delivery of a unified workspace.

The Workspace Aggregator as Productivity Booster

As of to date, most companies use various management infrastructures to manage the individual workplace elements, including traditional, mobile and cloud-based management approaches. In the wake of increasing multiplicity and heterogeneity, companies need to rethink existing concepts accordingly. On the IT side, “one fits all” is the obvious direction to take; the goal is to provide a single tool to be used for organizing and managing employees‘ personal clouds, while ensuring technical security as well as legal compliance and providing seamless integration with business processes. Workspace aggregator solutions such as MyWorkspace by Matrix42 are addressing these needs. They do not manage individual devices, applications or content, but rather provision users their personal cloud, consisting of multiple devices, multiple application types (e.g., mobile, virtual or physical apps, SaaS apps), multiple data containers (e.g., SharePoint, Google Drive, etc.) as well as multiple digital identities (e.g., AD account, Google ID, Apple ID, etc.) and heterogeneous IT services which can be accessed with one single password. The IT department can manage and support this cloud from within a central platform, providing users easy, compliant and secure access to their personal cloud. MyWorkspace minimizes the IT staff’s workload by providing the following:

  • Technology independence and integration with existing infrastructures;
  • Compatibility with all modern browsers;
  • Easy-to-use interface;
  • A high level of security, also under license compliance aspects.

As a result, user organizations benefit from cost savings and, even more importantly, higher employee satisfaction rates. And in any case, pressing the boost button is a child’s play with MyWorkspace, for employees and the IT team alike.

 

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Weekly Feature Update – CW14/2016

The MyWorkspace team is pleased to announce the launch of the following new features and platform changes:

  • Mobile Enhancements
    Improvements to increase the user experience of the MyWorkspace Launchpad on mobile devices like iPads, iPhones, Surface Tablets or Android devices.(Smooth Scrolling on all platforms, Adressbar will be hidden when scrolling, Searchbox works on Smartphones as well)
  • Revised Application Tiles
    The tiles used in the Launchpad are now revised and works on all mobile platforms as well. MyWorkspace will not resize the tiles when the window size will be changed.
  • Custom SAML2 Application
    Every SAML2 Service Provider can be integrated in MyWorkspace as a custom application.

It has been crafted to reflect what our users told us they need and it also builds upon new technology capable of addressing future needs.

Interested in the new capabilities?
Try the new features today by simply logging into your MyWorkspace instance. All features are active and usable instantly.

Any questions, wishes or ideas? Try our ideas portal, check out our knowledge base or drop a mail to support@matrix42.com.

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app in the box – technology recap to solve BYOD

appjungle

When Oliver tried to work on the discussion what the “D” in BYOD means we should never forget that the IT stuff needs to handle the colourful new world. Often this assignment comes directly from the CIO because he has to ensure legal compliance. Especially in Europe where I live we handle things like data protection or device ownership a bit different then in other regions of the world. So respecting the privacy of the device owner is at least so important as the need for protection of the companies data. What does this mean in detail:

Continue reading

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BYOD = Bring-Your-Own-Device or Bring-Your-Own-Disaster? Part2

iPad users prefer root canal to seeing device destroyed

In part one of Bring-Your-Own-Device or Bring-Your-Own-Disaster blog I talked about challenges that I have seen in BYOD projects. The organizational challenges like Service Desk processes, License Management challenges and Tax issues are a lot of times bigger in those projects than the technical challenges. That’s why I see a lot of initially started BYOD projects turn into Choose-Your-Own-Device (CYOD) or Corporate-Owned-Personal-Enabled (COPE) projects. The device ownership should be irrelevant from an IT Management perspective, because your management solution should be flexible enough to support the reality out there, which means that personal and corporate data sits side by side on mobile devices. Regardless of the device ownership.

In part two of this blog I would like to cover a few technology approaches to manage BYOD or COPE.

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BYOD = Bring-Your-Own-Device or Bring-Your-Own-Disaster? Part1

68c55855cebcab0372f4e1f95e90d2f5

In my last blog about the evolution of End-User Computing I briefly touched on the “Consumerization of IT” challenge. In this blog I want to drill down into the Bring -Your-Own-Device (BYOD) part of Consumerization. IT usually does not like the idea of employees accessing sensitive corporate apps and data on a device that is not owned nor controlled by IT. Where the user can easily store company data in his personal cloud without letting the organization know. The BYOD trend is often perceived as dangerous from IT. But is it really?

BYOD is a hot topic for 2-3 years and I had a lot of strategic and technical discussion with customers about it. There is still a lot of buzz around it and customers currently implement tons of processes and tools to address the challenge. Before I answer if I believe the “D” in BYOD stands for Disaster or Device I want to take a step back and give an answer to the questions why BYOD is actually happening in organizations.

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Technologies of End-User-Computing – Evolution to the sky

I’m an architect and so I spend the last 10 years to find out what my product managers want to have next to keep the product stable and changeable at the same time. So I will do that in this blog as well and try to support Oliver and his product visions with some more technical information and outlooks  on what drives the End-User-Computing space into the next decade from the architects and developers perspective 🙂

evolution-to-the-sky

In the good old days IT departments started managing infrastructures and devices. The enterprise was able to define a 1:1 relationship between user and device. Does this management paradigm fit to our new world today? We are in 2013, driven by mobile & virtualisation paradigms changes. The end user is no more using just one device but is expecting to consume information from any device on any place all over the world. Today devices become more and more just a terminal, very similar to that what we do since years with our TV in different rooms, flats or in front of the fridge. It becomes just a window into our services and data containers.

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The evolution of End-User-Computing – Survival of the fittest

In the last 10 years I have worked in the End-User computing space in different Product Management leadership roles. I have the privilege to talk almost daily with customers about their End-User computing strategies and consult them with my oppinion where End-User Computing is going. I get always the question about my blog where they can get updates about my thoughts. So here it is… 🙂

In this first blog I would like to start with a high level view on end-user computing and the evolution. We will drill down into specifics and more technical stuff in later blogs.

EndUserComputing

To predict the future it is necessary to look back, analyze the data and to understand the past. In Big Data this is currently called Predictive Analysis and the concept of Predictive Analysis fits pretty good for what I want to do here. Continue reading

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