Weekly Feature Update – CW23/2016

The MyWorkspace team is pleased to announce the launch of the following new features and platform changes:

  • Français, Français, Français
    We see a lot of interest from our neighbours in France regarding MyWorkspace. Because of that we decided to make it more suitable and released a french translation this week. From now on it’s possible to use MyWorkspace in french. With that MyWorkspace is available now in English, German, French and Dutch.

    Tip: Do you want to switch very fast between the languages? Try the url parameter lang, it allows you to enforce a specific language, e.g. https://myworkspace.matrix42.com/app/launchpad/?lang=fr

  • Remote Desktop Gateway 1.2.1
    Also this week we improved our Remote Desktop Gateway to deliver incredible performance when doing remote app sessions. The new version of the Remote Desktop Gateway offers support for many more gestures when opening a remote session on a touch device. You can reach the on screen display by just swiping from left to right into the device or by pressing Ctrl+Alt+Shift. Beside that we support now zooming and dynamic adaption of the screen size when the browser window size will be changed.

    rdg-1.2

  • Office 365 Subscription Status
    There are many customers who are managing enabled and activate but also disabled and deactivated Office 365 subscriptions. We improved the subscription import workflow during the Azure Active Directory connector installation in a way that MyWorkspace can deal also with disabled subscriptions.

    office365-subscriptions

    The status of a subscription can be reviewed in the connector settings as shown above.

It has been crafted to reflect what our users told us they need and it also builds upon new technology capable of addressing future needs.

Interested in the new capabilities?
Try the new features today by simply logging into your MyWorkspace instance. All features are active and usable instantly.

Any questions, wishes or ideas? Try our ideas portal, check out our knowledge base or drop a mail to support@matrix42.com.

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Real heroes…

… don’t need big explanations. Their actions speak for themselves, and this is especially true for our hero “MyWorkspace”. We invite you to read about his latest adventure:

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Become a real hero and check out MyWorkspace by Matrix42 right now. Register here and get instant access to the next generation Workspace Management solution.

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Weekly Feature Update – CW22/2016

The MyWorkspace team is pleased to announce the launch of the following new features and platform changes:

  • MyWorkspace Mobile Dashboard Widget
    The M42Mobile application now offers a seamless integration of MyWorkspace applications into the dashboard view. Just decide by your own what’s important and extend your mobile dashboard by the MyWorkspace application launcher.

    mws-widget mws-dashboard

    Become a part of our influencer program and register right now here for the early bird version of our mobile application.

  • Version Updated: Remote Desktop Gateway
    We released a new version of our Remote Desktop Gateway which updates the underlying support for the remote desktop protocol. This brings new features of the latest remote desktop protocol in the browser like RDP performance flags or Dynamic JPEG/WebP.rdp.PNG

It has been crafted to reflect what our users told us they need and it also builds upon new technology capable of addressing future needs.

Interested in the new capabilities?
Try the new features today by simply logging into your MyWorkspace instance. All features are active and usable instantly.

Any questions, wishes or ideas? Try our ideas portal, check out our knowledge base or drop a mail to support@matrix42.com.

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Notomia for software licenses

Notomia – that was Leonardo da Vinci’s synonym for anatomy. In 1515, when a Papal decree prohibited the dissection of humans, he ignored this decree and dissected 30 men and women who had been executed, in order to study the structure and functioning of the human body. Neither the decree nor the significant risk of infection through dead bodies kept him from doing what he wanted to do, and his success justified the risks he had taken: he discovered arteriosclerosis and was probably the first among mankind to create drawings of a child in the mother’s womb. Even today, his 200 or so anatomic drawings are precious works of arts, combined with scientific precision and detail. And what applied to Leonardo da Vinci, is well worth to be applied to software license management: the more precise and accurate knowledge is supplied to license managers on the company’s license landscape, the better they can manage, control and optimize enterprise licenses.

Perpetual versus subscription

Software product offerings are based on all kinds of licensing models and conditions. The typical licensing model for traditional on-premise applications is a one-time fee per device (computer-bound license), often combined with an annual maintenance fee for enterprise environments that entitles the company to receive updates, as defined by the software vendor. Very often, license utilization is based on specific multiple installation rules, such as the permission to install software on multiple devices, provided that these devices are not used concurrently.

The increasing use of software-as-a-service applications has changed software licensing models, since SaaS applications are operated in the cloud, i.e., they are updated by the software vendor, and no maintenance fee is charged. Also, users work with such SaaS applications on multiple devices via the browser or a mobile app; hence, licensing per device is insufficient and does not support the vendor’s business model, nor does it address the customers’ requirements. As a result, software leasing per active user per month has evolved into the most frequently used licensing model, replacing the perpetual license including maintenance by a monthly fee per user (user-bound license).

licensebalance-wpm.png

Bringing back order into the license chaos

Now, that’s the theory. In practice, each company is challenged to manage a mix of multiple licensing models, and Matrix42, as an experienced vendor of software asset management solutions, has developed respective best practices. The Matrix42 Software Asset Management and Compliance Suite divides license management into two areas:

  1. License requirements determination: The license requirements define how many licenses are needed in the company; in most cases, an inventory solution is used to capture the installation status on individual devices. Determining the license requirements, based on bookings in a service catalog, is another frequently used and valid option.
  2. License inventory management: The license inventory defines how many and which licenses the company is entitled to use, based on respective contracts, very often, enterprise agreements that are negotiated with respective vendors to cover longer terms of contracts.

The Software Asset Management Suite is used to avoid underlicensing or overlicensing situations, i.e., to maintain a balance between license requirements and license inventory.

myworkspace-license-dashboard-small

Software asset management in the SaaS universe

SaaS applications come with new kinds of licensing models and also new challenges for software asset managers. Creating software accounts increases license requirements, while also expanding the license inventory, since additional licenses are simply booked and included within the monthly bill, which means that software asset managers must monitor and also optimize the use of licenses, scrutinizing and checking whether all entitled users really use their licenses or whether direct and fast cost savings could be achieved by disabling unused accounts. Also, they must determine whether certain users could use another, less costly subscription without functional limitations. MyWorkspace, in combination with the Matrix42 Software Asset Management Suite, can answer these and other relevant questions. MyWorkspace takes over the task of dynamically updating the license requirements and the license inventory to deliver real licensing requirements, based on continuous usage analysis to automatically show where subscriptions can be reduced or optimized accordingly. Thus, MyWorkspace is the ideal anatomy tool for examining and controlling license landscapes.

MWS-EN-Costs-Dashboard.png

IT managers who do without license anatomy also do without related insights, knowledge and management options. For Leonardo da Vinci, this was not acceptable, and he took on considerable risks to gain such knowledge, as opposed to license managers, who will not risk anything, but can only benefit from related improvement opportunities, based on a detailed analysis of the license landscape; any risks that may arise are related to NOT leveraging these options. In this respect, Leonardo da Vinci can also serve as a role model for license managers, and the only bad news is: license reports will probably not make it into the museums; they are functional, rather than having the esthetic appeal of da Vinci’s anatomic drawings, but are certainly at least as precise and detailed.

Are you interested? Contact us to plan to initiated your first license audit for SaaS, Web and legacy applications based on MyWorkspace and Workspace Management 8.1! Follow this blog via e-mail or twitter to join or next Office365 live webinar.

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Weekly Feature Update – CW21/2016

The MyWorkspace team is pleased to announce the launch of the following new features and platform changes:

  • Remote Desktop Gateway – revised version management
    During the last projects we learned a lot about deploying remote desktop gateways in complex infrastructures. Also for this we want to follow our philosophy that the enterprise administrator decides about the version and not we. Because of that we revised the management command line tool for the Matrix42 Remote Desktop Gateway. It’s now possible to switch between different versions manually. Check out our knowledge base for further information here. We will use this feature in the future to give customers access to early non stable versions as well.
  • Updated Windows 10 Agent  
    Our Windows 10 Agent can be used now with all important browsers, currently these are Microsoft Edge, Internet Explorer, Chrome, Safari on Mac and Firefox. Please visit the Clients & Extensions page to download the latest and greatest version.

It has been crafted to reflect what our users told us they need and it also builds upon new technology capable of addressing future needs.

Interested in the new capabilities?
Try the new features today by simply logging into your MyWorkspace instance. All features are active and usable instantly.

Any questions, wishes or ideas? Try our ideas portal, check out our knowledge base or drop a mail to support@matrix42.com.

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Sit down, that’s a fail!

Traditional software asset management is no longer good enough – and the cloud is to blame for it

If traditional software asset management solutions were to go to school and had to undergo a PISA test, they wouldn’t have a chance, because they are not able to master the new and increasingly important “cloud” subject.

compliance

More than 70 percent of businesses with 500 and more employees are already using cloud solutions. In the wake of significant cloud growth rates and according to Gartner, by 2017, employees in 75 percent of organizations will use SaaS applications without the company’s authorization and control. Obviously, companies are facing major cloud challenges and it would be highly dangerous to slacken the reins.

Managing the mixed log-in salad

While it is highly comfortable for users to work with software from the Internet, we should not ignore related disadvantages. Users’ browser access is not based on single sign-on, which means that users need to know the log-in credentials for each SaaS application and must manage a variety of Internet addresses, user names and passwords. The company’s IT support team is often not able to help in case of problems. Since access to the respective software is individualized and not controlled and authorized by the corporate IT department, such approach bears many hidden risks such as potential breaches of contract or privacy infringements.

Nearly as easy as buying pencils

IT, on the other hand, is facing challenges related to the fact that buying SaaS applications is nearly as easy as buying pencils. Users from the lines of business do not need any IT know-how to engage in contractual obligations with a provider and get access to an application. Once such access is available, they map their own processes and information, bypassing corporate standard software procurement processes. This might be an issue for the help desk, since the IT department is expected to provide support in any case when problems occur.

Compliance, privacy, cost risks

However, governance and compliance issues constitute the most serious problems by far. How can the company ensure compliance with privacy regulations for cloud-hosted applications? To be able to do so, it must know where the data are stored and located and must check whether the application is used in compliance with contractual terms and conditions.

The audit risk is underestimated

Many companies think that SaaS applications do not cause any underlicensing problems, but unfortunately, they are wrong. The software is operated by the vendor, who therefore has a clear overview of how the application is used, which enables him to detect any misuse immediately – for instance, a personalized access that is shared with colleagues. Market research company Gartner positions Google among the top-10 software vendors that conduct respective audits. Companies that work with a subscription-based SaaS solution must expect the software vendor to visit the company to engage in discussions about the compliant usage of their software, and respective audits bear significant financial risks for the company.

SaaS is changing software asset management

This situation has a serious impact on software asset management (SAM) and license management. The cloud shifts SAM requirements away from simply counting installed applications towards controlling and measuring the actual usage. Cloud computing requires a usage-based analysis to generate cost optimization potentials, prevent any misuse and avoid financial risks.

Traditional SAM tools will become useless

As a result, Gartner expects traditional SAM tools to become useless within the next three years, because they are not able to meet the majority of requirements related to the significantly increased degree of cloud adoption! A SAM tool that is able to master the SaaS universe consists of three elements:

  1. Integration of an identity & access management solution
    Effective control is only possible through “encapsulated” access to SaaS applications, which means that the user does not know, need not know and must not know his own password. Users benefit from such approach, because they need not remember all sorts of log-in credentials and can use applications in compliance with respective company policies. The company also enjoys certain benefits, because shadow structures are avoided and because the company is able to control and ensure cloud-based software usage in compliance with respective contracts, while being provided up-to-date information on how often which licenses are used and which licenses are not used at all, therefore generating unnecessary cost.
  2. Automated account provisioning
    Encapsulated integration with the benefits described above is only possible through automated access provisioning. Manual integration would be time- and cost-intense, completely inefficient and error-prone. Automation comprises the configuration of the SaaS user account, including password and browser access, and also the provision of the mobile app which is normally supplied by the SaaS provider for smartphones and tablets; these devices use the same access and must be preconfigured accordingly.
  3. Centralized application portal, reports and dashboards
    Users should be offered all SaaS applications from within a centralized application portal, their “start menu” for the cloud. This way, the users will always know where to find their applications. Cost owners, on the other hand, benefit from centralized analysis options with metrics and usage profiles that can be used to optimize respective contracts.

Cloud-based applications have caused a profound and alarming change of paradigms for all companies that have not implemented a SAM solution yet as well as for those companies that are actively managing their licenses already; after all, the cloud puts both processes and tools in use to test!

It is imperative that the IT department takes the reins, identifies SaaS solutions within the company, sets up processes, provides an overview of contracts and also supplies users easy access to applications in compliance with license and security regulations and policies, generating respective benefits for users, the IT organization and the whole company, thereby successfully passing the “Cloud PISA Test”.

Matrix42 offers with MyWorkspace in combination with the Compliance Suite a modern which passes the“Cloud PISA Test”, read more here…

 

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Weekly Feature Update – CW20/2016

The MyWorkspace team is pleased to announce the launch of the following new features and platform changes:

  • MyWorkspace Mobile App – Influencer Program
    Also this week we added a couple new features in our M42Mobile app to improve the experience of our mobile end users. Become a part of our influencer program and register right now here for the early bird version of our mobile application.
  • Management of Office 365
    MyWorkspace is now able to get in deep information about your Office 365 tenant. This will help you in the future to automate permissions and optimize your license pool. At the moment we offer this feature for preview customers, feel free to contact us to get a first look.

It has been crafted to reflect what our users told us they need and it also builds upon new technology capable of addressing future needs.

Interested in the new capabilities?
Try the new features today by simply logging into your MyWorkspace instance. All features are active and usable instantly.

Any questions, wishes or ideas? Try our ideas portal, check out our knowledge base or drop a mail to support@matrix42.com.

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